Frequently Asked Questions
Find quick answers about financing, warranties, maintenance, and more from the team at All United Auto.
Financing FAQs
Do I need good credit to get approved?
No. We specialize in helping customers with all credit backgrounds. Whether you have poor credit, no credit, or you’re rebuilding, we can help.
How long does pre-qualification take?
Most customers are pre-qualified within 15 minutes. You can start online or in person.
What documents do I need to bring?
Bring your driver’s license, proof of income (pay stubs or bank statements), proof of residence, and auto insurance.
Can I trade in my current vehicle?
Yes! We accept trade-ins and will apply the value toward your new purchase.
Is there a minimum down payment?
Down payments start as low as $499 depending on your approval.
Get Pre-Qualified FAQs
Do I need a certain credit score to pre-qualify?
No. We welcome all credit types — including no credit or bad credit. Our in-house financing is built to help customers in every situation.
Will pre-qualifying affect my credit?
No. Our pre-qualification form uses a soft pull that does not impact your credit score.
How long does it take to get pre-qualified?
Just a few minutes! Most applications are reviewed the same day.
What documents will I need after I'm pre-qualified?
Bring your driver’s license, proof of income, proof of residence, and auto insurance when you come to the dealership.
Is pre-qualification the same as being approved?
Pre-qualification gives you an estimate of what you qualify for. Final approval happens after we review your documents in person.
We Buy Cars FAQs
Do I need to buy a car from you to sell mine?
No. You can sell us your car even if you’re not planning to purchase another one.
How long does the appraisal take?
Typically, less than 30 minutes.
Do you buy cars that aren't running?
It depends on the condition, but we’re open to evaluating all vehicles.
What do I need to bring to sell my car?
Bring your vehicle title, valid ID, keys, and any loan payoff info (if applicable).
Can I get an online estimate?
Yes! Submit your vehicle details using our form and we’ll provide a fast estimate.
Warranty FAQs
Do I have to pay extra for the warranty?
No. The 18-month / 18,000-mile warranty is included with every financed vehicle — at no additional cost.
Can I use any repair shop for warranty work?
We recommend working directly with All United Auto Repairs, but we’ll guide you through the process if you’re out of area.
What if I pay off the vehicle early?
Your warranty remains active until the full term (18 months or 18,000 miles) expires, whichever comes first.
Does the warranty transfer if I sell the vehicle?
This warranty is non-transferable and only applies to the original buyer.
What happens if a part outside the warranty breaks?
We’ll still offer support and guidance through our trusted service center, with discounted repairs available.
Maintenance FAQs
Do I have to return to your dealership for service?
No. Our plan is accepted at nationwide locations like Firestone and Pep Boys.
Is there an extra cost for this plan?
The 5-Year Maintenance Plan is included with eligible vehicle purchases. Ask your representative for full details.
What if I’m not near Plant City and my check engine light comes on?
Simply visit a participating location and they’ll diagnose it at no charge under our plan.
Are oil changes free?
The plan provides discounted oil changes at participating service providers.
How do I activate or use the plan?
You’ll receive a card and instructions at the time of purchase. Bring it with you to any partner location.
Referral Program FAQs
How do I refer someone?
Simply fill out the referral form on our Referral Page. Include your information and your referral’s contact details.
When do I get paid?
Once your referral completes a vehicle purchase, you’ll receive your $200 reward within a few business days.
Can I refer more than one person?
Yes! There’s no limit to the number of referrals you can make.
Do I need to be a previous customer to refer someone?
No. Anyone can refer a friend or family member to All United Auto and earn the reward.
How will I receive my referral bonus?
You can choose between a check or a credit toward your own account.
General FAQs
What makes All United Auto different from other dealerships?
We’re family-owned, local, and offer full-service support — from financing to maintenance. We prioritize long-term relationships over quick sales.
Do you only work with customers in Plant City?
No — we serve customers from Lakeland, Brandon, Zephyrhills, and throughout Hillsborough and Polk Counties.
Is every vehicle inspected before being listed for sale?
Yes, all our vehicles go through a rigorous inspection and reconditioning process to ensure quality and safety.
Do you offer any after-sale support?
Absolutely. We offer a warranty, a 5-year maintenance plan, and access to discounted repairs through All United Auto Repairs.
How can I contact your team?
Call us, visit our dealership, or use our Contact Us page to get in touch.
